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Data Protection & Privacy

Privacy Policy

Last Updated 28 February 2026

Your privacy matters to us - learn how we protect your data

Privacy at a Glance

Key highlights of our privacy practices

Data Protection

SSL encryption and secure storage of all personal information

Transparency

Clear explanation of how we collect and use your data

Your Rights

Access, correct, or delete your personal information anytime

Support

Dedicated privacy team for questions and concerns

Table of Contents

Quick navigation to specific sections

1

Introduction

This Policy explains how JAINEX STEEL INDUSTRIES ("we", "us", "our") collects, uses, shares and safeguards information when you visit www.jainexsteel.in or interact with us offline. We are committed to protecting your privacy and handling your data transparently and securely.

2

Information We Collect

  • Contact data – name, company, email, phone when you request a quotation or contact us.
  • Technical data – IP address, browser type, pages visited (via cookies/analytics).
  • Transactional data – purchase orders, invoices and delivery records.
3

How We Use Information

  • Process and fulfil RFQs and orders.
  • Respond to enquiries and provide customer support.
  • Improve our website and services through analytics.
  • Comply with legal obligations (tax, export control).
5

Sharing of Information

We do not sell personal data. We may share it only with:

  • Logistics partners to deliver goods.
  • Payment processors and banks.
  • Government authorities where required by law.
6

Cookies & Analytics

Our site uses cookies to remember preferences and Google Analytics to measure traffic. You can disable cookies in your browser settings; the site will remain functional. We use both session and persistent cookies to enhance your browsing experience.

7

Data Security

We employ SSL encryption, role-based access control and periodic security audits to protect data. Our security measures include firewalls, intrusion detection systems, and regular vulnerability assessments to ensure your data remains secure.

8

Data Retention

Personal data is kept only as long as necessary to fulfil the purposes set out above or to comply with legal retention periods. We regularly review and delete data that is no longer required for business or legal purposes.

9

Your Rights

Depending on your jurisdiction you may have rights to access, correct, delete or restrict processing of your personal data.

Email privacy@jainexsteel.com to exercise these rights. We will respond to your request within the timeframes required by applicable law.

10

International Transfers

Where data is transferred outside your country, we implement appropriate safeguards such as Standard Contractual Clauses or rely on adequacy decisions to ensure your data remains protected according to applicable privacy laws.

11

Changes to This Policy

We may update this Policy periodically to reflect changes in our practices or applicable laws. Material changes will be posted on this page with a new "Last Updated" date. We encourage you to review this policy regularly.

12

Contact Us

Questions about this privacy policy? Contact our dedicated privacy team:

Address: Compliance Officer, JAINEX STEEL INDUSTRIES, Industrial Area, Kolkata, West Bengal, India

Privacy Questions or Concerns?

Our privacy team is here to help you understand how we protect your data.